Prime Entry Bookkeeping, LLC

Your Questions, Answered Clearly

We believe clarity builds trust. Here are answers to the most common questions entrepreneurs ask.

What makes Prime Entry different from other bookkeeping firms?

We start with listening, not assumptions. Our diagnostic-first model (Clarity Call + Visibility Review) is built around your reality — not a rigid template. We combine audit-ready precision with emotionally intelligent support, so you get clean books and clear communication without judgment.

How do we get started?

• First, schedule a clarity call with us – a no-pressure conversation.
• Visibility Review – you share view-only access or recent statements.
• Personalized Quote – we send you our recommendation

Do I have to commit to monthly support right away?

Not at all. We offer Cleanup Services as a limited engagement for clients who need to catch up or prepare for tax season. After your Visibility Review, we’ll recommend what fits best — whether that’s a one-time cleanup or ongoing support.

How do you price your services?

We offer transparent, value-based pricing. Cleanup Services are priced hourly or as a flat fee — whichever you prefer. Monthly support is tiered based on complexity and scope. You’ll always receive a clear quote before we begin.

What bookkeeping platform do you use?

We specialize in QuickBooks Online (QBO) because it allows us to deliver clean, scalable, and audit-ready support. If you’re not currently on QBO, we’re happy to guide you through a smooth transition. To ensure consistency and quality, we only work with businesses who use QBO or are open to converting.

What industries do you specialize in?

We serve service-based small businesses, especially tradespeople, remodelers, solo founders, and boutique firms. If you’re scaling, stuck, or burned by past providers, we’re built for you.

Do you handle tax filings or prepare tax forms?

We don’t file taxes or prepare tax forms directly. Our role is to ensure your books are clean, accurate, and audit-ready — so your CPA or tax preparer can do their job with confidence. If you don’t currently have a tax professional, we’re happy to refer you to one we trust.

Do you provide payroll services?

We don’t currently offer payroll processing — but we’re happy to work with you and your existing provider (like ADP, Gusto, or others) to ensure payroll entries are accurately reflected in your books.

As long as your provider can share reports or data, we’ll make sure everything is properly recorded and reconciled.

Payroll is a capability we plan to build in the future, and we’ll keep you posted as it develops.

Is my data secure?

Absolutely. We use secure portals, encrypted document sharing, and mutual NDAs to protect your information. Your trust is our top priority.

Can I cancel or pause my monthly package?

Yes. We believe in clear boundaries and flexible support. If your needs change, we’ll adjust your plan or pause services – no hard feelings.

To maintain consistency and ensure a smooth transition, we do ask for 30 days’ notice before canceling monthly support. This allows us to wrap up your books properly, deliver final reports, and prepare any handoff materials you may need.

We’re here to support you — even when you’re stepping away.